Location: On-Site – Centennial, CO
Contractor | Est. $20–$25/hr 

Healing Pathways Collective is a growing, compassionate mental health practice committed to serving our community with care, professionalism, and heart. We are currently looking for an organized and motivated Office Manager to support our clinical team and front office operations. This is a contract position that will include a blend of in-office and remote responsibilities, with some flexibility depending on workload and timelines.

Key Responsibilities

• Welcome and assist clients in a warm and professional manner

• Answer phones and respond to emails promptly and professionally

• Coordinate scheduling for therapists and clients

• Process billing for clients and insurance companies

• Handle insurance verification, claims submission, and reconciliation

• Track client payments and maintain accurate financial records

• Support payroll processing and administrative tracking

• Process, scan, and organize confidential documents

• Maintain front office and support daily operations

• Communicate with therapists about scheduling, billing, and client coordination

• Assist with system creation and process improvements

• Provide general administrative support and complete tasks as assigned
  
  Requirements

• 1–2 years of customer service or administrative experience

• Experience handling confidential information in compliance with HIPAA regulations

• Experience with Google Workspace

• Strong written and verbal communication skills

• Excellent organization, time management, and critical thinking skills

• Comfortable working in a mental health setting and navigating sensitive topics

• Reliable transportation for on-site tasks

• Willingness to complete a background check
  
  Preferred Qualifications

• Knowledge of medical billing and insurance processes

• Experience with financial tracking and reconciliation

• Familiarity with HIPAA and other healthcare confidentiality standards

• Experience in a behavioral health, medical, or wellness office setting

• Comfort in handling high-emotion or escalated client interactions

• Ability to collaborate on systems or process improvements
  
  Other Details

• This is a contractor position (not W-2 employment)

• Rate may equate to $20–$25/hr, based on experience

• No PTO or overtime; flexible hours with daily task expectations

• Some responsibilities must be performed on-site

• Flexible opportunities for remote work where appropriate
  
  To Apply:

Please submit your resume and cover letter on why you’re interested in the role. We look forward to connecting with you!